Recently, Les conducted an exit survey for a flagship community of ours that produced
numerous insights that have enabled us to set new strategies in place.
Les Newlands' one-on-one sales training for my new home sales consultants was a bit
overwhelming at first (because of his presence and knowledge), but after they got out into the field and put the
skills in play, the results were unbelieveable.
We had Les "shop" our sales agents at a particular community of ours to validate our
concerns. He then tailored a sales skill training session to address the areas of needed improvement and it was
a great success!
A number of sales trainers have worked with our agents, but Les is very contemporary
with his insights and strategies. He makes the sessions fun as well, and everyone walks away a bit sharper!
My agents always look forward to training sessions with Les. He delivers his sales skills
messages with great energy and enthusiasm and really pumps them up. His Core Sales Training Program ramped
my people up quickly to becoming producers.
We have worked with Les Newlands for years and his 'competitive mystery shops' have saved
us a great deal of money as a result of really knowing what our competition is willing to discount!
I have been in the Real Estate business for 20 years and have attended sales seminars from
nationally recognized trainers. For my money, no one brings the room presence and sales training skills set that
Les Newlands has played a key role in rolling out our Management By Objectives
program as well as initiate an ongoing Sales Skill Reinforcement program for our agents. His tips and
strategies have been invaluable. The results have exceeded our expectations.